{"id":4976,"date":"2023-11-08T14:43:19","date_gmt":"2023-11-08T14:43:19","guid":{"rendered":"https:\/\/jollyheap.com\/visszakuldes-es-reklamacio\/"},"modified":"2023-11-08T14:43:19","modified_gmt":"2023-11-08T14:43:19","slug":"visszakuldes-es-reklamacio","status":"publish","type":"page","link":"https:\/\/jollyheap.com\/hu\/visszakuldes-es-reklamacio\/","title":{"rendered":"Visszak\u00fcld\u00e9s \u00e9s reklam\u00e1ci\u00f3"},"content":{"rendered":"\n<div class=\"wp-block-group container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\">Visszak\u00fcld\u00e9s \u00e9s reklam\u00e1ci\u00f3<\/h1>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group with-wave full-width-wave is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"193\" height=\"180\" src=\"https:\/\/jollyheap.com\/wp-content\/uploads\/2024\/03\/returns-and-complaints.svg\" alt=\"JollyHeap\" class=\"wp-image-1108\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e195287d wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">A v\u00e1s\u00e1rl\u00f3 indokl\u00e1s n\u00e9lk\u00fcl el\u00e1llhat a szerz\u0151d\u00e9st\u0151l att\u00f3l a napt\u00f3l sz\u00e1m\u00edtott 14\u00a0napon bel\u00fcl, amikor \u0151 maga vagy az \u00e1ltala megjel\u00f6lt, a fuvaroz\u00f3t\u00f3l elt\u00e9r\u0151 harmadik szem\u00e9ly az \u00e1rut \u00e1tveszi. Ha a v\u00e1s\u00e1rl\u00f3 egy rendel\u00e9s keret\u00e9ben t\u00f6bb olyan term\u00e9ket v\u00e1s\u00e1rolt, amelyeket k\u00fcl\u00f6n, t\u00e9telekben vagy r\u00e9szletekben sz\u00e1ll\u00edtottak, az el\u00e1ll\u00e1si hat\u00e1rid\u0151 az utols\u00f3 term\u00e9k, t\u00e9tel vagy r\u00e9szlet \u00e1tv\u00e9tel\u00e9nek napj\u00e1n kezd\u0151dik. A hat\u00e1rid\u0151 lej\u00e1rta ut\u00e1n a v\u00e1s\u00e1rl\u00f3 elvesz\u00edti az el\u00e1ll\u00e1si jog\u00e1t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Az el\u00e1ll\u00e1shoz a v\u00e1s\u00e1rl\u00f3nak el\u00e1ll\u00e1si nyilatkozatot kell k\u00fcldenie az elad\u00f3 e-mail-c\u00edm\u00e9re: <a href=\"mailto:info@jollyheap.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@jollyheap.com<\/a>. A v\u00e1s\u00e1rl\u00f3 haszn\u00e1lhatja a web\u00e1ruh\u00e1z oldal\u00e1n k\u00f6zz\u00e9tett el\u00e1ll\u00e1si nyilatkozatmint\u00e1t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A v\u00e1s\u00e1rl\u00f3 k\u00f6teles az \u00e1rut halad\u00e9ktalanul, de legk\u00e9s\u0151bb az el\u00e1ll\u00e1st\u00f3l sz\u00e1m\u00edtott 14\u00a0napon bel\u00fcl visszak\u00fcldeni. A visszak\u00fcld\u00f6tt \u00e1runak hi\u00e1nytalannak kell lennie, \u00e9s nem mutathat haszn\u00e1latra utal\u00f3 nyomokat. Az \u00e1ru visszak\u00fcld\u00e9s\u00e9nek k\u00f6lts\u00e9g\u00e9t a v\u00e1s\u00e1rl\u00f3 viseli. Ha a term\u00e9k szok\u00e1sos postai \u00faton nem k\u00fcldhet\u0151 vissza, a v\u00e1s\u00e1rl\u00f3 viseli a v\u00e1lasztott visszak\u00fcld\u00e9si m\u00f3d k\u00f6lts\u00e9geit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ha a v\u00e1s\u00e1rl\u00f3 el\u00e1ll a szerz\u0151d\u00e9st\u0151l, az elad\u00f3 visszat\u00e9r\u00edti a v\u00e1s\u00e1rl\u00f3t\u00f3l kapott \u00f6sszes kifizet\u00e9st, bele\u00e9rtve a sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9get is, kiv\u00e9ve azokat a t\u00f6bbletk\u00f6lts\u00e9geket, amelyek abb\u00f3l erednek, hogy a v\u00e1s\u00e1rl\u00f3 az elad\u00f3 \u00e1ltal k\u00edn\u00e1lt legolcs\u00f3bb szok\u00e1sos sz\u00e1ll\u00edt\u00e1si m\u00f3dt\u00f3l elt\u00e9r\u0151 m\u00f3dot v\u00e1lasztott. A kifizetett \u00f6sszeget a visszak\u00fcld\u00f6tt \u00e1ru be\u00e9rkez\u00e9s\u00e9t\u0151l vagy att\u00f3l a napt\u00f3l sz\u00e1m\u00edtott 14\u00a0napon bel\u00fcl t\u00e9r\u00edtj\u00fck vissza, amikor a v\u00e1s\u00e1rl\u00f3 igazolja az \u00e1ru visszak\u00fcld\u00e9s\u00e9t\u00a0\u2013 att\u00f3l f\u00fcgg\u0151en, melyik k\u00f6vetkezik be el\u0151bb. A visszat\u00e9r\u00edt\u00e9s felt\u00e9tele, hogy az \u00e1ru s\u00e9rtetlen\u00fcl \u00e9rkezzen vissza, amit ellen\u0151rz\u00fcnk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A v\u00e1s\u00e1rl\u00f3 \u00e1ltal kifizetett \u00f6sszeget \u00e1tutal\u00e1ssal t\u00e9r\u00edtj\u00fck vissza arra a sz\u00e1ml\u00e1ra, amelyr\u0151l a fizet\u00e9s t\u00f6rt\u00e9nt, kiv\u00e9ve, ha a v\u00e1s\u00e1rl\u00f3\u00a0\u2013 p\u00e9ld\u00e1ul az el\u00e1ll\u00e1si nyilatkozatban\u00a0\u2013 azt k\u00e9ri, hogy a v\u00e9tel\u00e1rat m\u00e1sik sz\u00e1ml\u00e1ra vagy \u00e1tutal\u00e1st\u00f3l elt\u00e9r\u0151 m\u00f3don t\u00e9r\u00edts\u00fck vissza.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E fejezet rendelkez\u00e9sei nem vonatkoznak a nem fogyaszt\u00f3nak min\u0151s\u00fcl\u0151 v\u00e1s\u00e1rl\u00f3kra. Alkalmazni kell \u0151ket azonban azokra a term\u00e9szetes szem\u00e9lyekre, akik a gazdas\u00e1gi tev\u00e9kenys\u00e9g\u00fckh\u00f6z k\u00f6zvetlen\u00fcl kapcsol\u00f3d\u00f3 szerz\u0151d\u00e9st k\u00f6tnek, ha a szerz\u0151d\u00e9s tartalm\u00e1b\u00f3l\u00a0\u2013 k\u00fcl\u00f6n\u00f6sen a gazdas\u00e1gi tev\u00e9kenys\u00e9g\u00fck t\u00e1rgy\u00e1b\u00f3l, amelyet a lengyel K\u00f6zponti Gazdas\u00e1gi Tev\u00e9kenys\u00e9gi Nyilv\u00e1ntart\u00e1s \u00e9s Inform\u00e1ci\u00f3s Rendszer (CEIDG) alapj\u00e1n tesznek k\u00f6zz\u00e9\u00a0\u2013 kider\u00fcl, hogy a szerz\u0151d\u00e9s sz\u00e1mukra nem szakmai jelleg\u0171.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"text-transform:uppercase\"><a href=\"https:\/\/shop.jollyheap.com\/wp-content\/uploads\/2024\/09\/WITHDRAWAL-FORM-ENG.pdf\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/jollyheap.com\/wp-content\/uploads\/2024\/03\/jollyheap-withdrawal-form.pdf\" rel=\"noreferrer noopener\">El\u00e1ll\u00e1si nyilatkozatminta let\u00f6lt\u00e9se (pdf, angol nyelv\u0171)<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"text-transform:uppercase\"><a href=\"https:\/\/shop.jollyheap.com\/wp-content\/uploads\/2024\/09\/complaint-form-jollyheap-ENG.pdf\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/jollyheap.com\/wp-content\/uploads\/2024\/03\/jollyheap-complaint-form.pdf\" rel=\"noreferrer noopener\">Reklam\u00e1ci\u00f3s \u0171rlap let\u00f6lt\u00e9se (pdf, angol nyelv\u0171)<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Visszak\u00fcld\u00e9s \u00e9s reklam\u00e1ci\u00f3 A v\u00e1s\u00e1rl\u00f3 indokl\u00e1s n\u00e9lk\u00fcl el\u00e1llhat a szerz\u0151d\u00e9st\u0151l att\u00f3l a napt\u00f3l sz\u00e1m\u00edtott 14\u00a0napon bel\u00fcl, amikor \u0151 maga vagy az \u00e1ltala megjel\u00f6lt, a fuvaroz\u00f3t\u00f3l elt\u00e9r\u0151 harmadik szem\u00e9ly az \u00e1rut \u00e1tveszi. Ha a v\u00e1s\u00e1rl\u00f3 egy rendel\u00e9s keret\u00e9ben t\u00f6bb olyan term\u00e9ket v\u00e1s\u00e1rolt, amelyeket k\u00fcl\u00f6n, t\u00e9telekben vagy r\u00e9szletekben sz\u00e1ll\u00edtottak, az el\u00e1ll\u00e1si hat\u00e1rid\u0151 az utols\u00f3 term\u00e9k, t\u00e9tel vagy&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"_eb_attr":"","inline_featured_image":false,"footnotes":""},"class_list":["post-4976","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/pages\/4976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/comments?post=4976"}],"version-history":[{"count":0,"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/pages\/4976\/revisions"}],"wp:attachment":[{"href":"https:\/\/jollyheap.com\/hu\/wp-json\/wp\/v2\/media?parent=4976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}